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Upon placing your order, please allow our fulfillment warehouse up to 48 hours to have your order processed. The packaged goods will be shipped as soon as possible! As soon as the order is shipped, you will receive a shipment confirmation email and tracking number.
If you've placed an order with us and qualify for a cancellation, please note that there will be a $5.00 restocking fee applied to the order.
For domestic orders in the United States, you can expect your shipment to arrive within 5 to 16 business days. For international orders, please allow up to 25 business days.
Yes! We provide worldwide shipping!
Definitely! You'll notice the use of SSL security on our site to ensure all of your personal information is encrypted. Your Credit Card information is used upon placing an order and is forgotten immediately afterward.
Once you find a product you're interested in, simply click the "Add to Cart" button. Fill in your shipping and billing information and we'll have your order shipped out to you as soon as possible!
We strive to provide the best customer service we can! If you receive your product with damages, please get in touch with us via email. We'll see if you qualify for a refund or exchange. If 30 days have gone by since your goods have been delivered, unfortunately, we can't offer you a refund of any kind.
To be eligible for a return, your item must be unused and in the same condition as received. It must also be in the original packaging. To complete your return, we require a receipt or proof of purchase. Any item that has been tampered with or is not in its original condition will not be eligible for a refund. You will then need to send us the product to be inspected and your refund will be processed within 3-6 business days upon arrival. After the product has been inspected, your refund or exchange will be issued.
To view our complete refund policy, please visit the Refund Policy section located at the bottom of the home page.
Please note all shipping costs are non-refundable and customers are responsible for return shipping.
If you have any additional questions that are not addressed in our FAQ. Please contact us and we'll get back to you as soon as possible!
Email : info.topfivestars@com.pl